Dyspraxia Diffusion:A Dyspraxia Foundation Helpline Service (2013-2016)

lisaA grant from the Big Lottery Fund for £166,000 in 2013 meant the Dyspraxia Foundation was able to launch a three year project to offer a dedicated helpline service, facilitate workshops in Birmingham and Manchester, translate the most popular information sheets into different languages, invest in a PR Company to manage an annual awareness campaign and employ a full time Information Officer.

We duly employed Lisa Mcarthy to the post and until today she has worked tirelessly to set up an effective helpline service, recruit and retain volunteers, organise workshops, produce information, leaflets and a range of resources, collate frequently asked questions, give talks and much more.  Funding ended this year and sadly our application to continue the project has been unsuccessful.

Today we say goodbye to our information officer Lisa McCarthy. Lisa set up and developed our helpline which has helped thousands of people over the last three years. She has brought so much information, resources and so much knowledge to our work and our practice.  We manage with a very small team and Lisa will be sorely missed. It seems ironic that we lose a valued member of the team during awareness week when we are trying even harder to raise the profile of the condition and our work. We wish her every success in the future.

The Dyspraxia Foundation totally relies on money received from membership and your generous donations and fundraising appeals. Please get involved and/or donate to our #DyspraxiaAppeal which is still on-going. We are close to breaking the £20,000 mark but we still need your help!

The Helpline has responded to 2321 enquiries this year and helped over 7,000 over the course of the project. We have retained 4 of our original team of volunteers and recruited and trained 37 volunteers over the 3 year project.  Details of the service and Dyspraxia Foundation has been added to approximately 110 Local Authority ‘Local Offer’ websites and promoted widely in hospitals, GP Surgeries and national directories.  The charity is a member of the national Helpline Partnerships.

Thanks to the work of the project, our profile has increased in leaps and bounds in the UK and overseas.   We facilitate a network of support groups around the UK and host a busy informative website, online shop and our social media reach exceeds over 37,000.

The Dyspraxia Foundation will publish a full report on the success of the Dyspraxia Diffusion Project soon but to highlight our work in employment during Dyspraxia Awareness Week, we are pleased to announce the following information to demonstrate the impact of the service on dyspraxia in the workplace.

Project Objective:  Improved employability skills amongst young people and adults with Dyspraxia

a. Target: Number of service users able to hold down new employment or overcome difficulties in current employment caused by Dyspraxia (130 years one and two, 150 year three, 410 by the end of the project)

Outcome:  1041 unique service users (132 in year 1, 291 year 2 and 618 in year 3) report being better able hold down new employment or overcome difficulties in current employment

Result in percentages:  Enquirers hold down employment or overcome difficulties in current  employment 254% of target

b. Target: Number of service users attending interviews (120 years one and two, 160 year three, 400 by the end of the project)

Outcome:   533 unique service users (91 in year 1, 134 year 2 and 308 in year 3) report attending interviews

Result in percentages:   Enquirers attending interviews 133% of target

c. Target: Number of service users start employment (60 years one and two, 90 year three, 210 by the end of the project)

 Outcome: 560 unique service users (71 in year 1, 155 year 2 and 334 in year 3) report starting employment.

Result in percentages: Enquirers start employment 267% of target

The Helpline Service has been drastically reduced and returned to the main office area rather than in dedicated offices. It will continue with the support of the helpline volunteers.

Telephone:  01462 454986 (9 – 1pm, Mon – Fri) or via the Helpline tab on the website. 

The Dyspraxia Foundation totally relies on money received from membership and your generous donations and fundraising appeals. Please get involved and/or donate to our #DyspraxiaAppeal which is still on-going. We are close to breaking the £20,000 mark but we still need your help!